Usability

The aim of usability is to optimise products and (software) applications such that they effectively fulfil their purpose and are easy to use. Accordingly, our Usability Lab uses quality management for teaching and third-party service projects in addition to basic research and applied methodology development. Particular attention is given to the areas of e-reading, the integration of new technologies and application design.

Our methodology involves a combination of various research methods (see diagram) and analyses user behaviour on a number of levels: eye-tracking is used to record attention steering and perception, verbal statements and interviews are used to measure thought processes, behaviour is evaluated by analysing the log-files, emotions are logged by studying verbal and non-verbal behaviour and follow-up interviews are deployed to assess the product.

A perfect combination of methods for every problem:
multi-functional analysis

The resulting usability report can be deployed both as an optimisation tool for system development and to evaluate an existing product.

Test subjects wanted

We are always looking for new test subjects to help with our research. You can register now, free of charge. When we need new test subjects, we will get in touch: click here for the registration form

Contact: Dr. Eva Siegenthaler, Yves Bochud